Every quote is in writing, so your team can check it without going back and forth.
What does the written quote include?+
It lists the product reference, quantity, price and currency, stock position, estimated lead time, quote validity, and the shipping and tax terms that apply. You can also ask which product documentation we can supply for that order.
How long is a quote valid?+
Each written quote states its own validity period. Check that date when you review the quote, and confirm before ordering if it has passed.
How are alternative or replacement references shown?+
Alternatives are always marked separately from the reference you asked for. Before you accept the quote, we confirm whether you will take a separately marked alternative, so nothing is substituted without your knowledge.
Can a technical change be made without my approval?+
No. Any technical change must be approved by the buyer. We raise differences in execution, assembly or reference before quoting so you can decide.